A short list of recent engagements — not a comprehensive one. We chose these because each one shows the operating model at work: a real business problem, a sensible solution, and an outcome someone other than us actually cared about.
A marketing team that doubled output without hiring.
We built a research-and-briefing assistant that finds the search terms most likely to convert, summarises what competitors are saying, and prepares a structured brief. The team kept full editorial control — the system removed the part nobody enjoyed.
An insurer that handled 70% more claims with the same team.
Routine claims flow automatically. Complex ones land on a desk with the relevant policy clauses already pulled. Adjusters spend time on calls that need their expertise — not ones that need a checklist. Nobody got laid off.
A production line that catches defects manual inspection missed.
We selected the right camera, designed the lighting, and trained the visual system to catch subtle defects at line speed without slowing throughput. The line never stopped. Customer returns dropped almost to zero.
Care coordinators answering with confidence — and a source.
We built a permission-aware system over their care guidelines, prior-auth criteria, and member history. Every answer is anchored to a specific paragraph. Auditors stopped flagging AI as a risk; staff stopped fearing it.
KnowledgeHealthcare
100%
Sourced answers
+27%
First-call resolution
05FinServ · 2024
The assessment that ended with "don't build this yet."
Two weeks in, we recommended they not build it. The bottleneck was data quality, not decision intelligence — AI would have hidden that problem in a more expensive way. They've since invested in their data layer.
AssessmentFinServ
No-build
Roadmap delivered
$1.4M
Estimated saving
06B2B SaaS · 2025
Sales reps got back an hour a day — and didn't complain.
We added call-transcription and structured summaries directly inside their existing CRM — one click, rep edits before saving. Adoption hit 84% because we didn't try to replace judgment. We gave them a better starting draft.
CRMIntegration
−68%
Note-taking time
84%
Adoption at 90 days
Industries we know well
Depth, not dabbling.
We go deep in a small number of sectors — enough to know what good looks like before we start.
12 yrs · 60+ projects
Healthcare
EHR-adjacent workflows, prior-authorisation, care coordination, member-facing services.